Privacy Policy

Copertura Mobile Solutions Srl ("we," "our," or "us") is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services related to mobile network coverage analysis, internet infrastructure consulting, wireless broadband solutions, 5G network deployment support, and signal optimization and testing.

Information We Collect
We collect various types of information to provide and improve our services, including:

• Personal Data: Information that can identify you directly or indirectly, such as your name, contact information, and any other data you provide when contacting us or subscribing to services.
• Usage Data: Information about how you access and use our website and services, including browser type, IP address, pages visited, time and date of access, and other diagnostic data.
• Technical Data: Data related to mobile networks, internet infrastructure, and signal performance provided during service engagements or through automated means.

How We Use Your Information
We use the collected information for the following purposes:

• To provide, operate, and maintain our online platform and services.
• To communicate with you, respond to your inquiries, and provide customer support.
• To analyze usage patterns to improve the quality and reliability of our telecommunications and internet solutions.
• To comply with legal obligations and enforce our terms and policies.
• To prevent and detect fraud or security issues.

Legal Basis for Processing
Under GDPR, our lawful bases for processing your personal data include:

• Your consent, where you have explicitly agreed to certain uses of your personal data.
• Performance of a contract, such as when you engage our services.
• Compliance with a legal obligation.
• Legitimate interests pursued by us, provided these interests do not override your fundamental rights and freedoms.

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information with trusted third parties only to the extent necessary for the performance of our services or compliance with legal requirements. These recipients include service providers, business partners, and regulatory authorities when required. All third parties are obligated to maintain the confidentiality and security of your information.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, including to meet legal, accounting, or reporting requirements. When no longer needed, data will be securely deleted or anonymized.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated in line with evolving security standards.

Your Rights
Under applicable data protection laws, including GDPR, you have the following rights regarding your personal data:

• The right to access your data and obtain a copy.
• The right to correct any inaccurate or incomplete data.
• The right to request deletion of your data, subject to certain limitations.
• The right to restrict or object to processing in certain circumstances.
• The right to data portability, allowing you to receive your data in a structured, commonly used format.
• The right to withdraw consent at any time where processing is based on your consent.
• The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise these rights, you may contact us by mail at the address below.

Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content. You have the option to manage or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of the site.

Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such data promptly.

International Data Transfers
As part of our operations, data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements by implementing appropriate safeguards, such as standard contractual clauses or other approved mechanisms.

Changes to This Privacy Policy
We reserve the right to update this privacy policy as necessary to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact Information
For any questions, requests, or concerns regarding this privacy policy or your personal data, please contact us at:

Copertura Mobile Solutions Srl
58 Via Nazionale, 3rd Floor
00184 Rome, Lazio
Italy

We are committed to addressing your privacy needs and protecting your personal information with the utmost care.